Synchora Health
Your unwavering passion and commitment to quality and excellence is unparalleled. Synchora Health’s automated voice outreach in local dialects has drastically cut our missed appointments.
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Juaben Hospital
Outpatient follow-up
SmarterAppointment Automation
Missed hospital visits cost time and revenue. Reach patients on channels they already use: SMS, WhatsApp, or voice call.
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01 · AUTOMATED MESSAGING
Reach patients before the visit with SMS, WhatsApp, and voice.
Automated reminders in the languages patients already use, so fewer visits are missed.
02 · NATURAL VOICE CALLS
Personalized voice reminders speaking Twi, Ga, and Ewe.
A short voice reminder so a patient can confirm, ask for a callback, or pick another day.
03 · ATTENDANCE INTELLIGENCE
Flag missed appointments before they turn into dropouts.
Staff see who is likely to miss a visit before the day is spent on manual reminder calls.
Stories that speak for themselves
Clinics use automated reminders to cut missed appointments and keep follow-up moving.
Your innovative reminder workflows have enabled us to effectively address the needs of caregivers, resulting in enhanced clinic engagement, higher adherence, and trust across our communities.
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Bomfa Health Center
Community health outreach
Numbers don't lie
10+
Partner Clinics
30+
Communities Reached
400+
Beneficiaries Tracked
1,000+
Reminders Delivered
Streamline Your Patient Communications
Reminder workflows that cut missed appointments and free up staff time, without replacing the systems a hospital or clinic already uses.
Voice Reminders
Reimagine conversations with automated voice and SMS that make follow-up seamless
Twi · Ga · Ewe voice
Juaben Hospital100% 2G Phone Compatible
Operational Efficiency
Cut clinic operational costs with automated voice outreach
Clinics eliminate hours of manual staff dial-outs. Automated voice reminders in local languages reach patients directly, confirm attendance, and update rosters.
✓ Zero smartphone needed✓ Spoken in local languages✓ Direct nurse record sync
Confirm or reschedule
Bomfa Health CenterFollow-up synced
Patient Experience· Patient follow-up
Help patients keep the appointment they already booked
Reach patients in their own language before a visit. Spoken reminders confirm attendance and keep follow-up on schedule.
✓ 48h & 24h Advance Alerts✓ Respectful nurse voice✓ Free SMS confirmations
Transform Your Practice with Data-Driven Insights
Integrating reminders into scalable clinic workflows tailored to your practice.
No-show rate
Illustrative month
BeforeAfter
Mar example: 54% before → 12% after
No-show comparison
See the rate before reminders, then after
Hover a month to compare one pair of bars. The figure is an example of how a clinic reads its no-show rate, not a published result.
Closing the follow-up gap
Helping healthcare teams identify missed appointments and reconnect patients with care.
Care follow-up
Continuity of care
Keeping patients connected to care
We help healthcare facilities coordinate appointment follow-up through timely, patient-centered communication.
Morning queue
Sample clinic day
Ama Mensah
10:00 AM
Kwame Asante
11:00 AM
Fatoumata Diallo
11:45 AM
Morning queue
See who is confirmed before clinic opens
Each visit keeps a short status, so the team can see who is confirmed, on the way, or still needs a follow-up.
Time Saved
6hrs /week
Nurse
Staff Productivity· Time Recovery
Free up staff time for higher-value patient interactions.
By automating routine reminder phone calls and cancellation follow-ups, nurses, receptionists, and medical specialists reclaim up to 12 hours every week for direct clinical care.
Role-Based Time Savings:
✓ Up to 12 hrs saved / week✓ Zero manual call lists✓ Reduced clinician burnout
Three Ways We Transform Your Practice
Appointment automation is a complete shift in how your clinic uses technology to operate, grow, and serve. Synchora Health delivers that transformation across three interconnected workflows.
1/3
Appointment RemindersSMS, WhatsApp, and voice reminders that reach patients before every visit, so clinics spend less time on manual call-backs.
See reminders2/3
Clinic SchedulingFill canceled slots quickly and keep the day running from a single, data-backed schedule.
See reminders3/3
Program follow-upA clinic can ask for reminders for a specific group of patients.
See remindersWant to see more?
Request a clinic demo
Tell us about your clinic. We will walk through how reminders fit the appointments you already run.
About Us
Built on purpose. Driven by impact.
Synchora Health exists to close the gap between patients and the care they need, one reminder, one call, one connection at a time.
Vision
To reshape healthcare accessibility where every patient journey is built on connection, continuity and communication that drives impactful outcomes.
Mission
We equip healthcare providers with context-aware tools that make patient-provider communication seamless, enabling continuous care, stronger relationships and better health outcomes.
Core Values
What drives every decision we make
01
Radical Inclusivity
We prioritize those most at risk of being left behind. Inclusion is not a feature. It is our foundation.
02
Communication as Care
Every message, call, or reminder is a clinical act. We redefine communication as the first step in healing.
03
Contextual Innovation
We innovate by listening to realities on the ground. Our solutions are built for LMIC contexts, scalable yet sensitive to local needs.
04
Accountability to Outcomes
We measure success by impact: reduced missed appointments, improved vaccination adherence, healthier communities.
05
Partnership over Transaction
We succeed only when institutions and their patients succeed. Our growth is tied to theirs, making us allies in care.
06
Trust through Transparency
We earn it through honesty, rigorous evidence, and responsibility to every patient and partner.
The Team
Meet the people behind Synchora Health
Learn more about us
Patient appointment reminders
SMS, WhatsApp, and voice reminders, clinic scheduling, and follow-up for the appointments a hospital or clinic already runs.
Read the immunization project report
The written report from the childhood immunization reminder work with clinics in Ghana will be published here.
Support & Details
Frequently Asked Questions
Everything you need to know about getting started with Synchora Health, from clinic onboarding and EHR integration to patient privacy.
Have a specific clinical setup?
Need custom facility pricing, multi-district deployment, or a live workflow demonstration?
Talk to Our Team→Synchora Health automates appointments for hospitals and clinics. Reminders go out by SMS, WhatsApp, and voice, and a patient can confirm the visit or ask for another day. SMS and voice also reach a basic phone in the languages patients already use. Staff see who is coming and who needs follow-up, without replacing the systems the facility already uses.
Synchora Health sits alongside the booking process a facility already has. It sends SMS, WhatsApp, and voice reminders, shows attendance on a dashboard, and helps staff follow up when a visit is missed. A clinic can use it for ordinary outpatient appointments, or ask for reminders for a specific group of patients, such as chronic care, HIV follow-up, or breast cancer screening.
Hospitals and clinics seeking efficiency with limited staff and aiming to protect revenue and strengthen patient trust.
Yes. We follow strict data protection standards and align with institutional best practices to safeguard patient information.
We use a subscription-based SaaS model tiered by patient volume. Each plan includes a monthly base fee plus per-appointment usage beyond the tier cap. Small clinics pay a rate appropriate to their size, while high-volume hospitals have the flexibility to scale. Enterprise plans are available on demand.
Book a demo with our team to see how Synchora Health can fit into your facility's workflow and start reducing missed appointments immediately.
Where Clinics, Nurses and Caregivers Connect
Subscribe for updates on appointment reminders, clinic scheduling, and follow-up.
Where Clinics, Nurses and Caregivers Connect
Where care stays connected
Talk to Us
Connect with our clinical automation team to see how Synchora Health fits into your clinic's patient communication workflows.